Legal

Terms of service

The rules for using FaStyle Pro, written to be read.

Last updated: 2026-11-10

1. Who provides the service

FaStyle Pro is provided by Lindoi di MBN, Capriate San Gervasio (BG), Italy, VAT number IT04121240164. Contact: support@fastylepro.com. By creating an account you accept these terms and our privacy policy.

2. Account

You must be at least 16 years old. Provide accurate information, keep your password confidential and tell us if you suspect unauthorised access. You are responsible for activity on your account.

3. The service

FaStyle Pro helps you organise your wardrobe and suggests looks and make-up routines based on what you own. Suggestions are aesthetic advice: they are not medical or dermatological advice. Always check the ingredients and instructions of your cosmetics, especially if you have allergies or sensitive skin, and do a patch test when in doubt.

The AI can make mistakes: you remain free to decide what to wear and how to use your products.

4. Plans, trial and renewal

5. Refunds and right of withdrawal

Purchases made through the App Store or Google Play are subject to the refund policies of those stores, which handle requests directly. Where EU consumer law grants you a right of withdrawal for purchases made directly from us, you can exercise it within 14 days; if you asked us to start the service immediately, you'll pay only for the period used. Nothing in these terms limits your rights as a consumer.

6. Your content

Your photos and data remain yours. You grant us only the licence needed to store, process and display them in order to provide the service to you; the licence ends when you delete the content or your account. Upload only content you have the right to use, and photos of other people only with their consent.

What you share in the community (looks and challenge photos) is visible to other users. Before posting you accept the community rules: no nudity, sexual content, violence, hate, harassment or spam, and no other people's personal data. Users can report content and block other users; we review reports and may remove content that breaks the rules and suspend the accounts responsible. AI-generated answers and images may contain mistakes and can be reported from the app.

7. Fair use

Do not use the service for unlawful purposes, do not try to access other people's data or our systems, do not circumvent technical limits of your plan, and do not use automated tools to extract content. We may suspend accounts that seriously or repeatedly breach these rules, informing you of the reason where permitted by law.

8. Brands and offers

Some content and offers may come from partner brands and are always clearly identified. Purchases from brands are made with them, under their terms.

9. Liability

We work to keep the service available and accurate, but we cannot guarantee it will be uninterrupted. To the extent permitted by law, we are not liable for indirect damages. Nothing in these terms excludes liability that cannot be excluded by law, including for wilful misconduct, gross negligence or the mandatory rights of consumers.

10. Closing your account

You can delete your account at any time from the app. Deleting the account does not cancel a store subscription: cancel it from your App Store or Google Play account.

11. Changes to these terms

We'll inform you in the app of significant changes before they take effect. If you don't agree, you can stop using the service and delete your account.

12. Applicable law

These terms are governed by Italian law, without prejudice to the mandatory consumer protections of the country where you live. For consumers, the competent court is that of their place of residence.